Reviews from our customers
See how we take care of our customers' experience with reliability, top quality and more
Had a broken spring at 3 in the afternoon. My garage door opener ate the upper 2 panels of the door. They were torn and tweaked and the door wouldn't clock properly any longer. Brad came over that evening and put on new springs and also increased the spring size because I had added insulation to the door which was causing extra wear and tear on the springs. He was also able to find 2 of the exact panels I needed and returned the next day and made my door functional again.
Would give 10 stars if that was an option, he'll be my goto and I will be referring as much as possible.
Thanks buddy!
~ S D
IMPRESSED IS AN UNDERSTATEMENT! He had an emergency and we could not shut our garage door and was not safe for our kids in the home. Brad came over at 9pm to close it at no cost. I swore I needed a new door but he recommended to rebuild what we already had saving us over $2000 possibly. He gave us a fair price for the rebuild and he is doing it tomorrow at whatever time I was available. Now that’s customer service! Above and beyond in our opinion. We will update this review after the work is done tomorrow. Thanks AZ1 and Brad!
~ alfredo b
I've been so used to reading others reviews before I decide on whatever it is I'm going to have to pay for. I called a couple other places and what I described they were preparing me for a $600+ opener. I talked to Brad at AZ1 and was met by someone who was super nice and personable. after diagnosing what was wrong and It ended up being a pretty quick fix (15min) and didn't charge me anything!! Thank You Thank You!
Why can't more people be like this
~ laceface k
My garage door would not close and it was getting dark out and I have a lot of valuable tools in my garage- I immediately called this place in a state of panic. To my tremendous relief, Brad came right over and fixed it in no time at a very reasonable cost. Needless to say Az1 garage door saved me from potential theft of my things as well as a possible break in. I can now relax and feel safe. Thanks again Brad!
~ Rachel S
Amazing, can't go wrong with this company.
Brad was great. Quick response, arrived on site within a couple hours. Made quick work of my broken torsion spring. On Brad's recommendation I upgraded to dual springs..and wow what a difference. Brad even balanced my garage door and adjusted the opener height and closure force at no charge. I'll definitely be recommending him to everyone I know.
~ Joseph G
My experience with AZ1 was excellent. Brad went above and beyond and explained all of the things that would make my door quiet and as functional as possible. We called him and he was able to stop by and fix the door same day and was extremely professional and efficient. I highly recommend AZ1 Garage Door Install & Repair.
~ ray r
Brad answered at 1am when nobody when other businesses listed as 24hr were not answering. He got here at 2am and was done by 3 changing out 2 springs and lubricating the door. I
I sounds quieter and smoother than ever , and didn’t charge me extra for the night visit
Thank You Brad
~ Alicia W
Brad was great! We needed a new door and he ordered one and delivered it the same day. He even let me paint it prior to him installing it. Not only did he do a great job with the install but was very responsive and easy to work with. He will be our go-to Garage door guy.
~ Jason R
My experience with this company was outstanding. The owner showed up immediately fixed it and I was very very pleased with the service performance and cost. I will definitely call them again if needed. I recommend them 110% thanks for such a great job. I really appreciate the fast. The homeowner.
~ Teresa H
I have 4 garage doors and Brad came out and did a terrific job that was fast and did not waste my time. He just fixed the problem and did not waste my time trying to upsell me on crap I did not need. Hire this guy .He is the best!!
~ Jon A
I was very pleased with the ease of the whole process of swapping out old garage door/ new door . And new garage door opener. Brads no nonsense approach with. His pricing beat the competitionAnd I would certainly use him again.
~ MICHAEL M
Came when no one answered on a Sunday eve when our door malfunctioned after the other company had been out here 3 times and no sucess . Had our door working with the hour . THANKS AGIAN FOR QUICK RESPONSE! And FIXED THE PROBLEM FOR GOOD!
~ B
Arrived within and hour an a half after phone call. Was able to fix my garage door same day and with a price more than fair. Brad is reliable and hardworking. Would recommend to friends and family, first choice.
~ Shannon
What a great company I’m so excited. I have the most beautiful Garage Door ever I couldn’t believe the pricing on the Garage Door and the installation was quality work. Super excited.
~ Kelley's M
I dropped the door on my car. Brad came out replaced the rails upgraded the wheels, and we were able to make it work! He saved me a door replacement.
~ James C
Super personable, very knowledgeable and excellent at identifying the problem and providing me with reasonable options to fix our door. He's genuine and we appreciate his work ethic.
Thank You Brad
~ Jessica J
The gentleman was super nice, and very professional and very quick. My husband Tracy and I are very happy with his service!!!
~ Sonjia K
It was quick and very reasonable price from what I’ve seen online and got quoted this was the best price definitely recommend
~ safa m
Great service. Fast response. Had door fixed and operational in a matter of hours. Owner is a great dude, and work is warrantied too.
~ trace m
Super fast response, explained what was wrong and options to fix it. Excellent work will use and refer in future.
~ Trista B
Great customer service came in a timely manner
~ Ricardo V